Privacy Policy

Introduction

Welcome to TecBrix Cloud & AI (“we,” “our,” or “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit tecbrix.com or use our cloud computing and IT services. By accessing our website, you consent to the terms of this policy.

Global Operations & Compliance

TecBrix Cloud operates in Canada, the UAE, India, Pakistan, and Germany, and we comply with the data protection laws applicable in each region, including GDPR in Europe and PIPEDA in Canada. We ensure that all data handling practices meet international privacy standards.

Information We Collect

When you use our website or services, we may collect personal details such as your name, email address, phone number, company name, and location. We also collect technical information including your IP address, browser type, device details, operating system, and pages you access on our site. In addition, we gather usage data to understand how you interact with our website. For service-related functions, we may collect system logs or configuration information, but we never access your internal business data unless you authorize us to do so.

How We Use Your Information

We use the information we collect to provide, manage, and improve our services. This includes processing your inquiries, enhancing website performance, strengthening security, managing user accounts, and sending service-related updates or marketing communications. The information also helps us understand user behavior and improve the overall user experience. In some cases, we may use data to meet legal obligations or prevent fraudulent activity.

Cookies and Tracking Technologies

TecBrix Cloud uses cookies and similar technologies to enhance your website experience, analyze performance, and better understand how users interact with our content. Cookies allow us to improve site functionality and tailor the experience to user needs. You can choose to control or disable cookies through your browser settings at any time.

Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your data with trusted third-party service providers who help us operate our business, such as hosting companies, analytics tools, and payment processors. Information may also be shared within our internal teams across Canada, the UAE, India, Pakistan, and Germany for service delivery. If required by law, we may share information with legal authorities. All third parties are required to maintain strict confidentiality and follow strong security practices.

Data Security

We take your data security seriously and use strong measures such as encryption, firewalls, secure servers, restricted access, and regular audits to protect your information. While we strive to maintain a secure online environment, no system is completely free from risks, and you share information with us at your own discretion.

International Data Transfers

Because TecBrix Cloud operates globally, your data may be transferred across different countries, including Canada, the UAE, India, Pakistan, and Germany. We ensure that such transfers comply with GDPR, PIPEDA, and other applicable data protection laws to maintain the highest level of data safety.

Your Rights

Depending on your region, you may have the right to access your personal data, request corrections, ask for deletion, restrict processing, or request a copy of your information. You may also withdraw your consent at any time. If you wish to exercise any of these rights, you may contact us at info@tecbrix.com.

Data Retention

We retain personal information only for as long as it is necessary to fulfill the purposes described in this policy, comply with legal requirements, or support business operations. Once information is no longer needed, it is securely deleted in accordance with our data retention policies.

Third-Party Links

Our website may contain links to third-party websites for your convenience. TecBrix Cloud is not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

Children’s Privacy

TecBrix Cloud does not knowingly collect personal information from children under the age of 16. If we become aware that such data has been collected inadvertently, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us at info@tecbrix.com or visit tecbrix.com for more information.

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